Frequently Asked Questions
Everything you need to know about shopping for your little ones at Babyshop.
What is your shipping policy for domestic orders?
We offer standard shipping within 3-5 business days. Express next-day delivery is available for orders placed before 2 PM. Free shipping applies to all orders over $50.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and have the original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
How do I choose the right size for my baby?
Each product page features a detailed size guide based on height and weight. Since children grow at different rates, we recommend sizing up if you are between two sizes.
Are your fabrics safe for sensitive skin?
Yes, we prioritize safety. Most of our collections are made from 100% organic cotton and Oeko-Tex certified fabrics to ensure they are free from harmful chemicals and gentle on newborn skin.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website where you can monitor your package's journey.